Click to See Complete Forum and Search --> : @home makes me cry


Waffle_King
11-07-2000, 01:23 AM
I finally got around to installing Debian on my new comp, and am now trying to set up my cable modem with AT&T @home (in Chicago).

Note: I have done a forum search, all the posts say the same thing, which does not work, I have read all the NHF's, and read the DHCP, and Cable Modem HOWTO.

I am trying to use dhcpcd, but when I run it, it says:
"eth0: Setting Rx mode to 0 addresses"
"eth0: Setting Rx mode to 1 addresses"
then it pauses for a while, then just goes back to the command prompt. The light on my hub has just gone out, just as if I had turned off the computer, and doing an ifconfig only shows "lo", not an eth0 to be seen.

I'm stumped. I had even less success with other clients like pump, so unless someone knows some secret magic trick, I thinkdhcpcd is the best way.

oh, my ethernet card is a 3com Etherlink II (module 3c509) and I am quite sure that it is not the problem, although I am not really sure how to check (I think it showing up under "ifconfig" is a good sign)

So, any other ideas? Perhaps a whole new angle?

WHY CAN'T THEY JUST GIVE ME A STATIC IP!!!!

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10 minutes, 6 monkeys

nuttydude
11-07-2000, 02:11 AM
Hmm, i have @home as well, not in the same area, but I noticed their dhcp server was always having probs and my ip never changed. So i just set it up statistically. I believe its the same in most areas, the ip's don't change very often, it hasn't for me since I got it, (7 months).

It could just be that the dhcp server is down, i've wasted alot of time b4 thinking it was my configuration settings, but it wasn't my fault at all.

Beowulf_Ghost
11-07-2000, 03:30 AM
I use AT&T/@home cable (Portland) on my Linux/BeOS box with no problems. I also have a static IP, but that shouldn't make too much difference. Just set it up as DHCP instead of static.

But since eth0 doesn't show up in ifconfig, then I think the NIC is the problem. I have had problems getting the ISA 3com905 cards to work. I've gone through 4 (905B's and C's) without any success. I got myself one of their PCI 10/100 cards, and it works great.

Rumor also has it that AT&T will stop offering static IP's. Those that currently have them may be able to keep them. But plan is to go completely over to DHCP. (could have to do with their "no server" policy)

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Silence is Foo!
------------------
Harry Browne for President

http://www.lp.org

mastersibn
11-07-2000, 04:55 AM
@home doesn't make me cry; it makes me scream profanities into the telephone.

A few months ago, just before I moved, I had an @home account. I also had a worldnet dialup, which is also run by AT&T. I was paying these people $60 per month for internet access. Anyway, the month I canceled my @home, I received a dialup bill for $200. It seemed as though it was MY fault that I had been placed on a ten-hour/month-plan-with-additional-hours-at-$.99-each, so I was stuck with the bill.

Not one to take the loss of $200 lightly for email servers always being down, connections never going above 38600Kb/s, I emailed them a long, detailed, and extremely bitter email, and fought with them over the phone for it. In the end, I said "screw you" (not with those words http://www.linuxnewbie.org/ubb/wink.gif) and switched Isps. I stopped using AT&T everything; I pay a little more for long distance, but at least NOW I know what to expect in my bill. That's fine, I'm antisocial and never make phonecalls anyway.

I informed AT&T that the only thing that would ever make me do business with them again would be a refund of my $200, which they unceremoniously denied me.

Ok, I don't use AT&T anymore anyway; EVER. Roadrunner is not yet available in my area, and is expected within a year. I looked up some things, and guess who would run my local roadrunner branch? That's right. Thanks much, I can use dialup forever. I've been on it for a long time anyway.

This month I got a bill from AT&T for 'long distance charges incurred' by dialing an ISP within a few miles of where I live. It's a local number, (don't dial 1 or anything), it's really close; they're even in my same zip code. Total charges incurred for 10c minute local 'long distance' charges: $1000.

I **** you not, I am more than a little bit pissed off at these guys. I have contested the bill, they have shafted me with it. I am GOING to file a complaint with every consumer defense organization I can find in my area, and in the meanwhile the check has been mailed. That's correct, while we work on this, I'm giving them the benefit of the doubt.

And the whole time, I get called twice every day demanding full payment for my 'long distance calls.' Here's the best part: I run my internet connection off a seperate phone line (by PacBell, thanks much) and it doesn't even HAVE long distance service on it. http://www.linuxnewbie.org/ubb/mad.gif

I'm being harrassed by AT&T, and I'm getting extremely pissed off at them. http://www.linuxnewbie.org/ubb/mad.gif

Now, I'm going to shut up before I get to the point where I want everybody else to suffer as much for this as I am. Thanks for reading all the way through.

------------------
grab my gnupg key (http://jove.prohosting.com/~msibn/sibn-p.asc) if you feel so inclined.


cAPS lOCK? wHAT cAPS lOCK?
I cna ytpe 300 wrods pre mniuet!!!

teeitup
11-07-2000, 12:55 PM
I guess everyone has a different story.

I use @home in N.Ca.

I requested a static IP because I use a Unix box. They said be aware that we can't offer you support for Unix, I knew this going in.
They gave me a static IP no problem.

My service has been very good. The email servers had problems last month. I called the 800 number and complained as nice as I could.
I was given a credit on my bill. It's not the first credit I have received over the 2 years I have had the service.

AT&T hasn't been perfect but they are a better alternative to SBC.

SBC, a name you can HATE!
We all have our demons.




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Don't take life to seriously, You'll never get out alive!
-Bugs Bunny-

DrDrake
11-07-2000, 01:00 PM
There is only 1 known solution to this problem: Run mandrake 7.2!

LordStanley
11-07-2000, 02:11 PM
What does Mandrake 7.2 have to do with AT&T?

[This message has been edited by LordStanley (edited 07 November 2000).]

Sweede
11-07-2000, 04:58 PM
Originally posted by mastersibn:
.............connections never going above 38600Kb/s,.........

obvouisly this is a type-o

386000Kbits/sec = 3.76 megs/sec
386000*1024=39526400/10 (10 because its an anolog connection) = 3860/1024 = 3.76 megs/sec

AT@T cable DOES NOT even mention that you'll get over 1.5 megs/sec.

In the telephone network, your local telco determines what is long distance and what isnt.
in the chicago area (and most other metropolitin areas), any number that is more than 8 miles is long distance (A band).

you can go to DSLreports, do a CO lookup (http://www.dslreports.com/coinfo) on your telephone number, and it will return all the numbers that are local NON-TOLL calls.

B Band are numbers that are 8-15 miles and are LOCAL TOLL calls. meaning they are on your local telco bill, but are charged on usage basis.

AT&T owns most of the cable internet access network,

Pac Bell is owned by SBC, and AT&T runs the SBC.

over the next 5 years, AT&T is going to re-structure the ENTIRE telephone network. they are spending like, 10 billion dollars to do this. a single wire into the home provides all your services, telephone, cable, billing management for gas, electric and water. all kinds of crazy stuff like that.

the after product is going to be amazing http://www.linuxnewbie.org/ubb/biggrin.gif

as for your problem, you can contest the bill with your local PUC, but i doubt you'll get farther than a deal.

if you can prove with the telco that your LD.. calls where all from a modem, you arent legally required to pay it.
if you read on the back of a bill for 900 charges, (heh) you are not required to pay for NON-STANDARD communication calls. 900 numbers and TELEPHONE VOICE MODEMS are NOT standard communication calls.

Beowulf_Ghost
11-07-2000, 06:38 PM
The cabel guy that hooked me up to the internet said that AT&T will soon offer telephone service over cabel.

It looks like the telco's will have a run for their money.

------------------
Silence is Foo!
------------------
Harry Browne for President

http://www.lp.org

Waffle_King
11-07-2000, 11:21 PM
here's the deal:

dhcpcd: doesn't give any error messages, but still, no connection, and the hub light for my comp goes out

pump: gives an "Operation Failed" error, and the hub light

static ip: no error messages, but still doesn't work. when I try to ping something, I can see data travelling through my hub, and the cable modem, but I get no reply

I am close to tearing my hair out, nothing works at all.

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10 minutes, 6 monkeys

Gibby
11-08-2000, 03:05 AM
@home doesn't necessarily offer static IP's, but the DHCP almost always gives you the same one...so If you can get the IP, netmask, gateway, host name + domain, and DNS. you can get it to work. I did...I've posted this info several times, so if some of the info doesn't "exactly" pertain to you ignore it...

n windows run the winipconfig program. Then take down all of the
info. primarily you should be concerned with

hostname: hostname
domain.words.something.home.com
I.P XXX.XXX.XXX.XXX
Netmask 255.XXX.XXX.XXX
Gateway XXX.XXX.XXX.XXX
DNS: XXX.XXX.XXX.XXX

while logged in as root
Open DrakConf and goto "network Configuration" then goto "Basic host
Information" in the "host name + domain" field type the hostname
with the domain from winipconfig. now click the "adapter 1" tab. make sure
"enabled" is selected. make sure "config mode" is set to "manual" now fill
in the IP address in the appropriate field and the netmask
in it's appropriate field. netdevice should say eth0 and the kernal module
should have somethning there, im not sure what it would be for your NIC
model. Now click accept. Now just under "basic host
information" is the "name server specification (DNS)", click that. In "IP
of name server 1" put the IP for the DNS. In the "search domain 1" put the
domain obtained from winipconfig. Click accept. Now under the "name server
specification(DNS)" click "routing and gateways" click "defaults" now type
in the gateway IP you got from windows. click accept. click quit. click
quit on the "network configurator" window. click "activate the
changes" and then quit. This is how i set up my @home access in linux,
and it works like a charm.
Hope this helps...

------------------
Doing nothing is entirely under-rated.

mastersibn
11-08-2000, 04:41 AM
Originally posted by Sweede:
obvouisly this is a type-o

386000Kbits/sec = 3.76 megs/sec
386000*1024=39526400/10 (10 because its an anolog connection) = 3860/1024 = 3.76 megs/sec

AT@T cable DOES NOT even mention that you'll get over 1.5 megs/sec.

In the telephone network, your local telco determines what is long distance and what isnt.
in the chicago area (and most other metropolitin areas), any number that is more than 8 miles is long distance (A band).

you can go to DSLreports, do a CO lookup (http://www.dslreports.com/coinfo) on your telephone number, and it will return all the numbers that are local NON-TOLL calls.

B Band are numbers that are 8-15 miles and are LOCAL TOLL calls. meaning they are on your local telco bill, but are charged on usage basis.

AT&T owns most of the cable internet access network,

Pac Bell is owned by SBC, and AT&T runs the SBC.

over the next 5 years, AT&T is going to re-structure the ENTIRE telephone network. they are spending like, 10 billion dollars to do this. a single wire into the home provides all your services, telephone, cable, billing management for gas, electric and water. all kinds of crazy stuff like that.

the after product is going to be amazing http://www.linuxnewbie.org/ubb/biggrin.gif

as for your problem, you can contest the bill with your local PUC, but i doubt you'll get farther than a deal.

if you can prove with the telco that your LD.. calls where all from a modem, you arent legally required to pay it.
if you read on the back of a bill for 900 charges, (heh) you are not required to pay for NON-STANDARD communication calls. 900 numbers and TELEPHONE VOICE MODEMS are NOT standard communication calls.

Correct you are, it was simply a typo. I was extremely irate, and very tired when I wrote that; I did mean to say "38,600Kb/s," which would be a little bit above 3.3kB/s. Suffice it to say, the dialup service was ****ty; and I had just been billed $200 for it. Hey, for $200/mo, I wouldn't really MIND having a 386,000Kb/s connection http://www.linuxnewbie.org/ubb/wink.gif

------------------
grab my gnupg key (http://jove.prohosting.com/~msibn/sibn-p.asc) if you feel so inclined.


cAPS lOCK? wHAT cAPS lOCK?
I cna ytpe 300 wrods pre mniuet!!!

Pakrat
11-09-2000, 02:54 PM
Waffle_King what is your io address and interupt? I had similar problems, I had two 3c509's in, and turned out there was a conflict on one. Do you have 3c5x9cfg? (if not goto 3com.com and d/l the disks) It can test if there are conflicts. Maybe it's set to PnP?

Waffle_King
11-09-2000, 11:26 PM
can I get some sort of download for that? I can't seem to find it