Anyone had any luck with Charter cable internet under linux?

[nuclear]

I DESPERATELY NEED HELP getting linux to work with my com21 cable modem and charter internet service. Tech support simply tells me they dont support it but i know they do because the servers are running linux and the guy that brought me my modem said they supported it but wouldnt give me any info on how to set it up. if any of you know how to do this PLEASE tell me!

[mdwatts]

Does it use a ethernet card? If yes, then is it detected and setup properly? What distro are you using as each has different configuration tools?

I would suggest you search the forums for cablemodems as they are one of the most popular posts here.

[forrest]

it's the same as any other ethernet tcp/ip connection.

make sure you know what kind of ethernet card you have, find out what module it uses (redhat's hardware list has a corresponding list of modules i belive), then for mandrake, it's really easy, just run DrakConf, and select the network configurator. enter the same information here as you would for windows 98 networking. it's all the same information.

on a final note. i had charter, they suck ***. they're so stupid, that they say, we don't support netscape. oh, ok, then you must have some 'special' tcp/ip connection... besdies the fact that i use it everyday.... and they blamed the fact that we couldn't get our e-mail for 3 days on eudora, and told us to use outlook. if you have another choice for ISP, do it.

[nuclear]

the ethernet card uses the ne2k-pci driver. ive tried setting my curren IP to static by doing a ipconfig /all under win2k and getting all that info and entering it in the same fields under linux but that didnt work. so i jsut tried using DHCP by going to DrakConf and going to Network Properties and under Ethernet 1 i checked the DHCP button and set the adapter to eth0 and the driver to ne2k-pci.........it didnt work. and yes the card is working properly because i can ping localhost

damn charter told me they didnt support linux like im gonna belive that! their servers run linux!!!!!!!!!!!!

[FoBoT]

Originally posted by nuclear:
[B] told me they didnt support linux B]

saying they don't support it doesn't mean it won't work, it means they don't have enough money to pay tech support people to help users with linux. there aren't very many linux gurus who would do tech support for $10/hour

keep checking the posts here and other web sites, you will figure it out. best way to learn networking is to keep trying different things until it works http://www.linuxnewbie.org/ubb/smile.gif



------------------
FoBoT
Fixer Of Broken Things

[fmt]

I have had the same problem you are having, tech support didnt help worth a damn. Here is what I had to do.

Connect to charter using kppp, it should connect fine, but just not download anything.
Once it connects, open up a terminal and su to root, then type the following.
=====

ifconfig eth0 up
ifconfig eth0 10.0.0.1 netmask 255.255.255.0
{you might need to get this info from charter as to the ip and
netmask}
route add -host 10.0.0.1

=====

Thats it. It should be working.

Good luck.