verizon dsl not working with my router ?

[RedHat123]

this isnt really a linux issue perse, because i can (finally get online with my cable modem). i recently signed up for verizon dsl with uses ppoe. my wireless router, an smc barricade has an option in its setup for using ppoe. for soem reason, i cant get connected. all my lights on the dsl modem are lit up so i know im getting a signal.

i dont need a ppoe library on client machines do i ? i believe that is only if i connect the modem directly to my pc...

:confused:

[bsm2001]

I had sbc and had to set it up under windoze and then set up the router with the account name and pwd. try that.

[fatTrav]

yes, bsm2001 is right. you have to use their software to get a username/password and stuff set up. but after that, no need for windoze.

[RedHat123]

no no no, dont say that please !
:eek:

i dont want to install their software, i only have one remaining pc on my network with windoz on it...but its doom is just around the corner

ive searched and searched...still luck
its got to be a router issue. ive read that the the modem (westel2000) does something similar to dhcp, but my router has a setup for the various broadband types (dsl w/ppoe, dsl w/fixed ip, cable modem etc...), i was hoping that once the router was taken setup, id be back in business. in the mean time, ive had to reconnect my cable modem. i need to cancel service on one of them soon.

[XiaoKJ]

its PPPoE -- Point to Point Protocol over Ethernet

[cowanrl]

If you contact Verizon's DSL tech support, you should be able to get your router working without installing all of their crap on your machine. I've done it before and the techinican took care of creating the username/passwords needed.

I don't know that I'd mention you are using Linux though. That may get you in trouble right away.

The machine I was setting up was a work laptop being used at home to access the corporate network. I told the tech I didn't want to install the software on it because it wasn't authorized because of IT policy(that was the truth). The tech was very helpful and we had the Linksys router I was using up and running in about 5 minutes.

[EnigmaOne]

Verizon DSL group (their CSRs at any rate) go into convulsions at the mere mention of Linux. Best not to stress them out too much over this.

You should have a username and password pair for the service. This can be entered into most routers under their PPOE configuration screen. The router will issue the required info to open the connection, and any of your machines will be able to access the Internet without specialized software being installed.

AFAIK, Verizon officially supports only Linksys BB routers so, after you hear a few pages in the process book being flipped, they'll probably try to bail out on the call at that point.
If so, ask to speak to a supervisor or somebody in "facilities."

Though we don't use PPOE on our Verizon incarnation (west coast), we've called them a couple of times. We just fool them into ignoring "policies" that don't pertain to our situation, and they live to see yet another fun-filled day at work.

[RedHat123]

thanks all for the help.
ive been on the phone with smc tech support (could barely understand their engrish) and verizon tech support

im pizzed off
i might just cut my verizon land line also
been debating that for a while now. dont make many local calls, because my cell phone its just as easy...long as i dont have to stay on the phone for hours with tech support

:mad:


ppoe ...phooey !

[EnigmaOne]

Is it possible that they have a straight-DHCP option?
Seems to be the easiest way to go, if they can swing it in your area.
IMHO, Verizon has been an excellent BB provider for us (just cut their monthly rate by another 10 bucks); but YMMV by region.