configure printer on RH9

[herry]

Hi all,

I tried to setup printer for my RH9 machine and install the redhat-config-printer and redhat-config-printer-gui rpms. But when I tried to run configure printer from my gnome desktop it just causes the mouse pointer to change to turning hour glass and then back to nothing.
It cannot start. I try to find any error on the var/log files but nothing indicates any error. In fact the problem of the configure printer cannot run doesn't even register in any log files.

Can anybody help me figure out what's wrong with my configure printer ? or what should I do to pin down where the problem is ?

Thanks in advance...

[herry]

Additional info.

I am able to visit the cups web page (http://localhost:631) and able to add and configure the printer (and even successfully print the test page ! ) however still I cannot run the config printer. Strange !

[kedman]

HI
What printer are you running?
Kedman

[hard candy]

Can you run "redhat-config-printer" from the command line as root?

[herry]

Kedman,

I am using HP Laserjet 4 actually, but it is not connected directly to the linux machine but with samba to a windows box. But as I said the cups and the samba I think are already running well since I am able to print to the printer

Hard Candy,

when I run that I get this following error:

Fatal Python error: could not import gnome.canvas
Aborted

I think we get somewhere here, so I checked all the gnome canvas rpms that I installed and it is there:

[root@ECServer root]# rpm -qa | grep canvas
libgnomecanvas-2.2.0.1-1


So what else do I miss ?

Thanks

[hard candy]

"export PATH=/path/to/libgnomecanvas" for root and "export $PATH=/path/to/libgnomecanvas" for the user.

[kedman]

Originally posted by herry
Kedman,

I am using HP Laserjet 4 actually, but it is not connected directly to the linux machine but with samba to a windows box. But as I said the cups and the samba I think are already running well since I am able to print to the printer

Hard Candy,

when I run that I get this following error:

Fatal Python error: could not import gnome.canvas
Aborted

I think we get somewhere here, so I checked all the gnome canvas rpms that I installed and it is there:

[root@ECServer root]# rpm -qa | grep canvas
libgnomecanvas-2.2.0.1-1


So what else do I miss ?

Thanks



HI Ok I too run a laserjet 4m off a samba box ( clark connect)

I just used the raw print from cups for this machine and my color laserjet 5.
After many weeks of trouble they seem to run ok now,
only thing I have with the laser color is the time it takes to print documents.
Cheers
Kedman

[herry]

OK I got what the problem is.

I didn't install the python-gnome-canvas package. After the rpm is installed it works !

Thanks everybody for the time and trouble.