Why isn't my new road runner cable working?

[SonOfAres]

I tried looking it up, but I'm not even sure what the problem is. I'm on Mandrake 9, and I just got road runner yesterday. The cable guy kinda wanted to be left alone, so I'm not entirely sure what he did (I'm pretty sure HE didn't know, he seemed pretty dense about computers), but it looks like he ran a cord from my ethernet card on my dell to a cable modem (how do I check what kind of card I have/where it's mounted? I'm pretty sure it's on eth0, but I wanna be sure...)

I set everything up the way I thought it should be in Mandrake Network Config, I tried setting it up as an ethernet connection, and then as a cable connection, but both times when I clicked connect it would say "Connecting to Internet..... Connection Failed Verify Your Connection" and I have no idea why. I'm using the default IP it gave me, and I don't know a domain/host name so I use the default (something like localhost.localdomain or something). Sorry if this is an easy problem, but I don't know what I skipped over... it SAYS my modem, eth0, is "up" under status..... also, I don't know what information you might need to solve the problem, so if you'll tell me I'll tell you

Thanks a lot

[chort]

What is the output of
$ ifconfig -a
and
$ netstat -ra
?

[AresTheImpaler]

well my son ;), I also have rr. Don't know where you are, but here where I live, it has a dynamic ip. so you need to configure the network to get the ip, gateway, etc. using dhcp. may be some more info would help..

[DMR]

Originally posted by SonOfAres
but it looks like he ran a cord from my ethernet card on my dell to a cable modem That's right; its a Category 5 Ethernet cable.


Originally posted by SonOfAres
how do I check what kind of card I have/where it's mounted? I'm pretty sure it's on eth0, but I wanna be sure..."Mounted" isn't quite the right term, but yes, it will designated "eth0" if it's the only network card in your system (If you had more than one they would be eth1, eth2, etc.). To identify your card, open a terminal window and type the following command (case-sensitive, and the first letter is a lower-case "L" ):

lspci |grep Ether

That won't necessarilly give you the actual model of the card, but it will tell you what chipset the card uses, which is the important part when trying to figure out which driver you need to use.


Originally posted by SonOfAres
I set everything up the way I thought it should be in Mandrake Network ConfigTell us exactly what those settings are.


Originally posted by SonOfAres
and I don't know a domain/host name so I use the default (something like localhost.localdomain or something). Did the installation guy leave you with any paperwork? If so, that often contains the necessary information that you need to enter to connect to the ISP.

As your father ( ;) ) said, you need DHCP enabled in order to connect to RR. I'm not familiar with Mandrake 9's network configuration program, so I can't tell you exactly which option to select to enable DHCP.

[DMR]

Originally posted by chort
What is the output of
$ ifconfig -a Actually, the output of both "ifconfig" and "ifconfig -a" would help, as "ifconfig -a" reports all interfaces, active or not. If "eth0" showed up in the result of ifconfig, that would tell us that the interface is really active.

[SonOfAres]

netstat -ra gave me:

Destination Gateway Genmask Flags MS Window irtt Iface
24.166.0.0 * 255.255.254.0 U 40 0 0 eth0
127.0.0.0 * 255.0.0.0 U 40 0 0 0 lo
default 246.166.0.1 0.0.0.0 UG 40 0 0 eth0


the card type (err... chipset?) is
Davicon Semiconductor 100/10 MBit (rev31) if that helps....
ifconfig command was not found, maybe it's different for mandrake?

[chort]

There's your problem. A typo in the default route.

Do
# route del -net default
# route add -net default gw 24.166.0.1

or if that doesn't work (can't remember if default is accepted as an alias) do
# route add -net 0.0.0.0 netmask 0.0.0.0 gw 24.166.0.1

By the way, ifconfig is in /usr/sbin so if you're logged in as a user and not as root, you won't have it in your path (you will need to be root or sudo root to change the routing table).